Me > We are having trouble with our phone line.
Analyst > Hi, I understand that you are having difficulties with your Digital Telephone service. Am I correct?
Me > Yes.
Analyst > What kind of problem are you experiencing?
Me > The kind where my phone doesn’t work.
Analyst > I do apologize, however at the moment you have reached Cox High Speed Internet Technical Support. For information regarding our Digital Telephone services, please call your local support department at 600-8282.
Me > With my non-working phone?
Analyst > Is there anything else I can help you with today?
Hello welcome to Cox I will be the party that will be the least helpful and you should understand our corporate policy upfront “Everything that we have any responsibility for runs perfectly and we never have an issue. There is obviously something wrong somewhere that is not our issue so please call them”
Oh man, gotta love automated phone systems! I always enjoy screwing around with HP Technical Support and their automated bot that answers when I have to call them at work.
Wouldn’t it be great to wear a t-shirt that says: I LOVE COX